4.4/5 Rating
Users are getting clear answers and quick follow-ups
Most people don't get all information at once, so here the core information is provided in one line; 7AS has been running since 2016, and now users from 20 countries receive the same support structure.
Users are getting clear answers and quick follow-ups
All these responses show that the support team is consistently working
The support system is designed for a large user base
The contact page opens quickly, even on slow networks
Chatting often goes in circles, but talking on the phone speeds things up; on this page you get the main contact paths of the help center together. Dhaka users typically learn about bKash-related questions by phone first.
For domestic calls: 0800-7AS-HELP; international calls: +880 2 5555 7AS0
These numbers are used for account issues, login problems, and help requests
If login is suddenly blocked, the live team provides quick guidance
If you want a written reply, tracking by email with a ticket number is easy
Hours may not be the same in all regions, so the times below are listed separately for local users; if you have questions about bKash, Nagad, and Rocket, these are quite helpful.
9:00 AM to 11:00 PM
10:00 AM to 10:00 PM
12:00 PM to 10:00 PM
10:00 AM to 9:00 PM
On some sites, getting help takes three or four steps; here 7AS Help is arranged so you first choose the problem, then get a quick solution; for Dhaka users on mobile data, the page is kept light.
Login, account, or the contact you need, pick that first
There are separate instructions in the Help Center and the Payments page
You can start within 2 minutes by phone or message
Not everyone likes talking on the phone, so from the 7AS App you can receive help notes, view organized FAQs, or get login assistance
Quick answers to simple questions from the 7AS App
RegisterIf you forgot your password, see the 7AS Login instructions
Log inIf you have questions about payments or registration, our Payment Help And Help Center New Users Page New User Guide You'll still get an idea of how